(855) 274-1023 Questions? Call Us Now!

What is the weather cancellation policy?
If the must be canceled due to bad weather, and you cannot go on another day, you will be issued a full refund by Best In Key West.

Are my credit card details safe?
Your info’s safe with Best In Key West. We take data protection very seriously and have a 100% secure checkout for all transactions.

  • We use SSL to encrypt all data on the website and use a tokenized processing system from Stripe.
  • Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.
  • Our servers are monitored 24/7 for malicious activity and unauthorized access attempts.

Where is the meeting point?
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Miami Everglades Airboat Tour will be included in your final confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes it way to you!

I am unable to locate the check-in. What should I do?
If you arrive for your activity start point and you are unable to locate the check-in location, we first recommend calling the local contact phone number found on your confirmation email. If you are unable to reach the local contact, we will be more than happy to help you out.

Ok, found it! What do I need to show at check-in?
Best In Key West activities accept both printed and electronic vouchers (e-vouchers). You can either print the voucher and present a paper copy on the day of travel. Or, if you travel with a mobile device, simply show your Photo ID and present your voucher on your Smartphone or tablet on the day of travel.

Are gratuities (tip) included in the price?
No. On Best In Key West tours and activities with guides, mates, captains, and assistance, tips are not included. Our general recommendation is 18-20% when you enjoy a quality service experience.

Best In Key West

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Learn about Best In Key West, read testimonials from travelers like you, and check out our most popular activities.

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The Best In Key West
Key West Original Island Jet Ski Tour
Likely to Sell Out
Likely to Sell Out

Key West Original Island Jet Ski Tour

4.9 (2,897)
1.5 Hours Free Cancellation Instant Confirmation
$169.95
$119.95
Key West Split Fishing Charter
Likely to Sell Out
Likely to Sell Out

Key West Split Fishing Charter

4.8 (494)
4 or 6 hours (approx.) Free Cancellation
$350
$200
Key West Backcountry Safari
Likely to Sell Out
Likely to Sell Out

Key West Backcountry Safari

4.9 (2,499)
4.5 or 6.5 hours (approx.) Free Cancellation Instant Confirmation
$120
$99
Key West Helicopter Tours

Key West Helicopter Tours

4.7 (3)
Varies Instant Confirmation
Best Rate
$77
Key West Deep Sea Fishing Charter
Likely to Sell Out
Likely to Sell Out

Key West Deep Sea Fishing Charter

4.9 (263)
4, 6 or 8 hours (approx.) Free Cancellation
$1,000
$900
Key West 6 Seater Gas Powered Golf Cart Rental

Key West 6 Seater Gas Powered Golf Cart Rental

4.9 (1,108)
3 hours and up Free Cancellation Instant Confirmation
Best Rate
$170
Key West Old Town Trolley

Key West Old Town Trolley

4.5 (1,487)
1 hour 30 minutes Free Cancellation Instant Confirmation
from
$55.60
Miami to Key West Day Trip
Likely to Sell Out
Likely to Sell Out

Miami to Key West Day Trip

4.6 (3,073)
6 hours in Key West (approx.) Hotel pickup offered Free Cancellation Instant Confirmation
$109
$59

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

We Make It Easy!

Gather your information

Locate your Best In Key West Booking Number and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Best In Key West promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Best In Key West and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Best In Key West reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Best In Key West.

Sorting, ranking, and search results

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Best In Key West wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Best In Key West over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.